Account Setup & Management
Create your account & manage your team
How to customise your organisation's themeLearn how to customise the interface that your applicants will see in the Konfir journey with your organisation's logo, font, colour scheme and content.
Account Creation & Sign-In
Learn how to set up your Konfir account and start verifying.
Create Your AccountHow to sign up, access Konsole, or start API onboarding.
Signing in, passwords, and MFAHow to sign in securely, reset your password, and use multi-factor authentication.
My account is pending approval - what now?Understand why you need admin approval, who approves you, and what happens next.
Roles & Permissions
Managing your account
Admin vs Standard UsersSee what admins can do versus standard users in Konsole.
Access Management: Inviting, removing, approving usersHow admins manage user access for their organisation in Konsole.
Find or Change Your AdminIdentify your Konsole admin and request an admin change if needed.
Managing teams or multiple organisationsSet up and manage multi-entity access within Konsole.