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Access Management: Inviting, removing, approving users

How admins manage user access for their organisation in Konsole.

Jacob avatar
Written by Jacob
Updated over 2 weeks ago

Summary

Konsole admins control who can access your organisation’s account. Admins can:

  • Approve or reject new access requests

  • Invite users proactively

  • Remove existing users when access is no longer needed

If you’re not sure who your admin is, see Find or change your organisation admin.


Invite users

Admins can invite colleagues directly from the Settings section in Konsole.

Inviting users is useful when:

  • onboarding new team members

  • setting up access before someone tries to sign up themselves

  • avoiding delays caused by pending approvals

Invited users will receive an email with instructions to complete their account setup.


Remove users

Admins can remove users from Konsole at any time via Settings.

You should remove access when:

  • someone leaves your organisation

  • a user no longer needs access to verifications or results

  • you believe an account may be compromised

Removing a user immediately revokes their access to Konsole.


Approve / Reject access requests

If someone signs up using a work email that matches an existing Konfir organisation, their access may require admin approval before they can use Konsole.

  • When a user requests access, Konfir emails your organisation’s admins to notify them.

  • Admins can then sign in to Konsole and approve or reject the request from the Settings area.

  • Approval takes effect immediately, and the user is notified by email.

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