Summary
Konsole has two main user types:
Admins manage access and organisational settings.
Standard users run verifications and review results.
Use the matrix below to quickly confirm who can do what.
Permissions: Admin vs Standard
Capability | Admin | Standard | Notes |
Sign in and use Konsole | ✓ | ✓ |
|
Create verifications (single) | ✓ | ✓ |
|
Create verifications (CSV) | ✓ | ✓ | If enabled for your account |
Create verifications (API) | ✓ | ✓ | If your organisation is integrated |
View verification results | ✓ | ✓ | Scope depends on your organisation setup |
Download/export reports (e.g., PDF) | ✓ | ✓ | If enabled for your organisation |
Cancel verifications | ✓ | ✓ |
|
Invite users | ✓ | ✕ | Admins only |
Approve/decline pending users | ✓ | ✕ | Admins receive approval notifications |
Remove/revoke user access | ✓ | ✕ | Admins manage access from Settings |
View organisation settings | ✓ | ✕ |
|
Configure journey logo | ✓ | ✕ | Admins manage customisation from Settings |
Manage multiple organisations (switcher) | ✓ | ✓ | Only if multi-org access is enabled |
Change who the admin is | ✕ | ✕ | Not self-serve today; contact support |
Best practice
Keep the number of admins small (for governance).
Use standard users for day-to-day verification work.
Remove access promptly when someone leaves.