Signing in to Konsole
Go to the Konsole login page.
Enter your work email and password.
If your organisation requires MFA, you’ll be prompted for a verification code.
If you can’t sign in, see I can’t log in.
Resetting your password
If you’ve forgotten your password (or your password isn’t working):
On the login page, select Forgot password.
Enter your work email address.
Check your inbox for a password reset email and follow the link.
If you don’t receive the reset email, see Not receiving confirmation or reset emails.
Multi-factor authentication (MFA)
MFA adds an extra security step at sign-in. Some organisations require MFA for all users. If MFA is required for your organisation, you’ll be prompted to set up MFA the first time you sign in after it has been enabled (or when you create your account).
Typically, you will:
Open an authenticator app (e.g., Google Authenticator, Microsoft Authenticator, Authy)
Scan the QR code shown in Konsole
Enter the 6-digit code to confirm setup
After setup, you’ll enter a new code each time you sign in.
Next: MFA not working.
Need help?
If you’re locked out or suspect suspicious activity, contact [email protected] with your organisation name and the email address you use to sign in.