If you're unable to access your Konfir account, here are the most common issues and how to resolve them.
Forgot your password?
Click the “Forgot Password?” link on the login page at konsole.konfir.com.
You’ll receive a password reset link via email.
If you don’t see the email, check your junk folder or search for "Konfir".
Not receiving emails?
Check your spam/junk folders
Ensure your IT team has allowlisted @konfir.com
Confirm you’re using the correct work email address
Access denied or login error?
This may happen if:
Your account hasn’t been activated yet
Your organisation hasn’t been fully onboarded
Your email address was entered incorrectly during signup
To resolve, please contact [email protected] and include:
Your name
Organisation name
Email login used