If you're trying to create a Konfir account but haven’t received the confirmation email, follow these quick steps to troubleshoot.
📬 Step-by-step checklist
Check your spam or junk folder
Emails from Konfir may sometimes be flagged - especially if this is your first time signing up.
Search your inbox for “Konfir”
The email will come from [email protected]
Ask your IT team to allowlist our domain
Make sure @konfir.com is allowlisted on your company’s email server.
Still nothing? Contact our support team
Email [email protected] with:Your full name
Organisation name
The email address you tried to sign up with