Overview
Workspace admins manage access from Settings → Users. From here, you can:
Manage Users - invite and remove users, approve or reject access requests
Admin Users - promote or remove admins
Manage Users
Add a user
Go to Settings → Users
Select Invite user
Enter the person’s work email address
Send the invite
They’ll receive an email with a link to create an account and will be automatically associated with your workspace.
If you see “User already exists” - This means the email address is already linked to a Konfir account. Ask the user to sign in using that email address instead.
Remove a user
To remove access:
Go to Settings → Users
Find the user
Select Remove
Once removed, the user will no longer be able to access your workspace.
Access requests
If someone signs up using an email address on your organisation’s domain without being invited, Konfir creates an access request and notifies workspace admins.
An admin must approve or reject the request before the user can access the workspace.
To approve or reject
Go to Settings → Users
Select the pending user
Choose Approve or Reject
The user will receive an email confirming the outcome.
Manage Admins
It may be necessary to reassign admin rights, particularly in cases of initial account setup of staff changes. To transfer admin rights, follow these steps:
Add Admin
Go to Settings → Users
Select the user
Select Add Admin
Remove Admin
Go to Settings → Users
Select the admin
Select Remove Admin
Note: Only admins can add or remove other admins.