When you submit a verification request, the applicant is invited to complete a short Konfir journey. During this journey, they securely share employment and/or income information needed to complete the verification.

The experience is designed to be fast, clear, and stress-free for applicants, while giving them full control and transparency throughout the process.

If the verification was created via API, the applicant is passed directly into the Konfir journey. If it was created via Konsole (single request or bulk upload), the applicant receives a secure link by email and/or SMS.

The applicant is then guided through connecting one or more data sources to share their employment/income data.

Applicants do not need a Konfir account to begin. They can complete the journey on desktop or mobile, and can pause and resume as needed.

Most applicants complete the full process in 2–5 minutes. Longer durations may occur if login credentials are unavailable or the applicant needs more time to review the process.

During this process, the applicant is asked to provide informed, explicit consent to proceed. This includes:

Applicants remain in control throughout and can choose which data sources to connect.

Once the applicant has connected their data sources and reviewed their information, they submit the verification. Konfir processes verification data immediately and the result becomes available in Konsole and via API.

Note: After submission, the applicant cannot edit their responses

For invite-based verifications (Konsole and CSV):

If a verification expires, the requester can resend the invite, which resets the expiry window.