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Help applicants complete faster

Practical tips to reduce drop-off & speed up verification completion

Jacob avatar
Written by Jacob
Updated over 2 weeks ago

Overview

Faster completion leads directly to faster decisions. Most delays are caused by one of two factors:

  • Readiness: the applicant understands what they need to do and why

  • Reach: the applicant sees the invite

The steps below address both.


1. Set expectations upfront

Applicants complete faster when they know what to expect. Before sending a verification, tell the applicant:

  • they’ll receive a link from Konfir

  • it’s part of your verification process

  • it typically takes 2–5 minutes to complete

Hearing this directly from you reduces hesitation and drop-off.


2. Use multiple invite channels

For invite-based verifications (Konsole or CSV):

  • provide an email address for email invites

  • provide a phone number for SMS invites

Using both channels increases the chance that the applicant sees and acts on the request.


3. Consider API integration

Embedding the verification flow directly into your application or onboarding journey helps applicants stay in context and complete faster. See API & Integrations for details.

Tip: Konfir sees ~10% higher completion for API-based flows.

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