Overview
A Konfir verification is a structured summary of employment and/or income evidence. The same structure appears in Konsole, PDF exports, and API results - the format changes, but the information hierarchy stays consistent.
The structure of a verification
Use this table as a quick map of where key information appears and what it’s used for.
Component | The question it answers | Values |
Verification status | Has the applicant submitted their verification? |
|
Applicant details | Am I reviewing the right person and request? | Applicant identifiers and request details |
Activity statuses | Which activities have strong evidence, partial evidence, or no evidence? | Each actvity has its own status:
|
Activity details | What data was returned, from which sources, and does it align with what was declared? | Employment dates employer name Job title Data sources |
Verification information
Verification status
This status describes whether the applicant has submitted their verification. It is not a measure of how many activities were verified.
Status | What it means |
| The applicant has not submitted their verification yet. |
| The applicant has submitted; results are available to review. |
| The verification ended before submission. |
If a verification is cancelled, a reason may be shown (for example: timed out, rejected, duplicate, verifier cancelled, failed).
Applicant details
This section helps you confirm you are reviewing the correct person and request. Depending on your configuration and the available sources, you may see identifiers captured at request creation and/or returned by sources.
Activity timeline
The timeline organises all activities (typically employment and gaps) into a single chronological view, ordered from most recent (top) to oldest (bottom).
Activity status
Each activity in the timeline receives one status:
Verified - strong enough evidence was found to automatically verify the activity
Connected - some relevant data was found, but not enough to auto-verify
Not Connected - no usable evidence was found for that activity
For deeper definitions and recommended next steps, see Verification and activity statuses.
Activity details
When you expand an activity, you’ll see the evidence and fields returned for that activity. This typically includes:
Employment dates (start/end, or payment date range where applicable)
Employer name (standardised using Konfir’s Employer Directory/Database)
Job title (where available from sources)
Source logos indicating which sources contributed evidence (e.g., HMRC, payroll, bank, document processing)
Supporting documents where applicable (for audit/review, such as self-employment evidence)
This is where you compare what was declared in the request (and/or by the applicant) against what Konfir could evidence.
A simple review approach
If you’re new to reviewing verifications, a practical starting point is:
Confirm the verification is Completed
Scan the timeline and expand activities that are Connected or Not Connected
Use your policy to decide whether evidence is sufficient or whether you need a fallback process