Understand Results
How to read verification results: statuses, data & insights
Overview
The basics: how results are organised, what statuses mean, and how to interpret them
Understand verification resultsLearn how to read and understand a verification result.
Making DecisionsHow to assess a verification result and decide next steps.
FAQs & Troubleshooting
Guidance for resolving issues or suspected errors with results
Data looks wrong or unexpectedGuidance for assessing and escalating suspected issues with results
Data is missingUnderstand why fields may be missing and what to do next
Why a verification was cancelledUnderstand what cancellation reasons mean and whether to rerun or use fallback process.