Verification status

This status appears at the top of the verification and tells you whether the applicant has submitted their verification.

Status	What it means	What to do next
`Waiting for Candidate`	The applicant has not submitted yet	Follow up if the verification is still required.
`Completed`	The applicant has submitted	Review the timeline and activity outcomes.
`Cancelled`	The verification ended before submission	Decide whether to retry (if appropriate) or use your fallback process.

Note: A verification can be Completed even if some (or all) activities are not verified

Cancellation reasons

Reason	What it means
`Timed out`	The verification expired before completion
`Rejected`	The applicant declined to use Konfir
`Duplicate`	Another live verification exists for this applicant
`Verifier cancelled`	Someone on your team cancelled the request
`Failed`	A system or data error prevented completion

Activity statuses

Each row in the timeline is an activity (i.e. employment or gap). Every activity has an activity status based on the strength of evidence Konfir could retrieve.

Status	What it means	What you’ll typically do
✅ `Verified`	Konfir has strong evidence that supports the activity.	Usually accept as verified (subject to your policy)
🔄 `Connected`	Some relevant evidence exists for the activity period, but it isn’t strong/complete enough to auto-verify.	Expand the activity and review what evidence is present.
❌ `Not Connected`	No usable evidence was found for the activity period from any source.	Consider a retry or your fallback process (if you still require evidence).

Connected

What it means: The applicant connected at least one data source and Konfir retrieved some data that overlaps with the activity period, but it wasn’t strong enough to verify automatically.

Source	What counts as a connection
Open Banking (Employment)	At least one debit transaction exists within the declared employment start/end dates
Open Banking (Gap)	At least one credit or debit transaction within the declared employment start/end dates
Payroll	At least one employment data point is returned within the declared employment start/end dates
HMRC	At least one PAYE record exists within the declared employment start/end dates

Not Connected

What it means: There was no data connected from any source that overlapped with the period of the declared activity.

Reason	What it means
`No attempt`	The applicant skipped or didn’t try to connect a source.
`Unsuccessful attempt`	The applicant tried to connect but did not complete the connection (e.g., login/consent issue).
`Connected, but no relevant data`	A source was connected, but it did not contain usable data covering the activity period.

How to handle: If an activity is Not Connected and you still require evidence, you may need a retry or a fallback process.

What are Verifications?

How to read a verification

How Verifications Are Created

Key Concepts & Glossary

Data looks wrong or unexpected