Overview
Invoices are generated at the end of your billing period (monthly, unless your contract specifies otherwise). Your invoice total is calculated based on the number of billable units used during that period, under your plan type.
By default, a billable unit is an activity verification for example:
a verified employment period
a verified gap activity
a verified period of income
Billing is always based on verified outcomes, not on the number of requests you send.
Note: Requests created via Respond (Employer Directory) are free and do not generate billable usage.
Basic Plan
On the Basic plan, pricing is: £5.50 + VAT per verified activity
Example:
If your verification returns:
1 verified employment activity
1 verified gap activity
That verification generates 2 billable units:
2 × £5.50 = £11.00
VAT (20%) = £2.20
Total = £13.20
Kore & Enterprise plans
Kore and Enterprise plans provide discounted rates and support a wider range of billing structures, depending on your commercial agreement, volume and integration type (API, CSV, Konsole)
Your exact billing schedule and unit pricing are defined in your contract.