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Respond: Overview & Setup

Launch Respond to outsource reference requests for free

Jacob avatar
Written by Jacob
Updated over 2 weeks ago

Overview

Konfir Respond helps organisations redirect inbound employment reference requests into a secure Konfir workflow - removing manual inbox handling, reducing compliance risk, and delivering faster outcomes for requesters and ex-employees

Why Use Respond

Manual reference requests still land in HR inboxes every day. They take time, interrupt focus, and create operational and GDPR exposure.

Respond provides a simple alternative: instead of replying manually, you route requesters to a branded Konfir landing page where references are completed automatically, with applicant consent and verified data.

Respond delivers a better experience for everyone involved:

  • For your organisation - consistent, GDPR compliant reference handling. No inbox management, follow-ups, or manual work

  • For applicants/alumni - a faster, consent-led verification journey

  • For requesters - instant access to verified employment reference


How to launch Respond

Respond is free to use, requires no integration, and most clients go live within 24–48 hours. To activate Respond for your organisation:

  1. Book a demo - We'll conduct a short setup call

  2. Wait 24hrs - Konfir configures your Respond page

  3. Share your Respond page - Update your reference communications

    1. HR inbox auto-replies

    2. Embed the link on your website (e.g. careers FAQs page)

  4. Go live - Konfir handles all redirected requests going forward

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