Overview
You were directed to Konfir because the organisation you contacted uses Konfir Respond to manage reference requests. Instead of issuing a manual reference via email, they use Konfir to provide you with a digital verification. This provides clearer, more consistent information than a traditional reference.
Note: If you need information that falls outside the scope of a verification, you will need to contact the employer directly.
What to do next
Open the employer’s Respond page - You can find this via our Employer Directory. This may also be provided on the employer’s website or via email.
Submit your request - Enter the candidate’s details and select the verification type you need (employment, income, or both).
Applicant consents - Your applicant will be invited to complete a short journey to consent to share their employment and/or income data with you.
Receive the result - You will receive an email notification when the verification is ready. You will be prompted to create or log in to a Konfir account to view the result securely.
Note: Once you have a Konfir account, you can submit future requests directly from Konsole. See How to create verifications
FAQs
Why can’t I just get an email reference?
The employer has chosen to outsource reference handling to Konfir to save time and ensure consistent results.
What will I receive?
You will receive a digital verification rather than a manual reference.
How will I access the result?
You will receive an email notification and will be asked to sign up or log in to your Konfir account to view it securely.
How long does it take?
This depends on when the candidate completes the verification journey. See How long it takes.
What does the candidate need to do?
They need to complete the Konfir journey and consent to share their data.
What if I need information Konfir doesn’t provide?
Contact the employer directly to request a bespoke reference (for example, performance or character).
What if the candidate can’t complete the verification?
Contact the employer directly to discuss alternative options.