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Konfir Products Explained: Verify & Respond

How Konfir supports both outbound checks and inbound reference requests

Jacob avatar
Written by Jacob
Updated over 2 weeks ago

Summary

Konfir supports two core workflows:

  • Verify: you send outbound verification requests to applicants (screening / affordability checks).

  • Respond: you redirect inbound reference requests to Konfir so they’re handled in a secure, automated flow.

Both workflows ultimately produce structured verification outputs backed by trusted sources (with applicant consent).


Quick comparison

Verify

Respond

Best for

You need to run checks on applicants/candidates as part of your process

You receive lots of reference requests and want to outsource handling

How it starts

Your team creates a verification request

A third party/requester is redirected to your Respond landing page

How it’s used

Screening, affordability, tenant checks, high-volume verifications

HR/People teams eliminating manual reference inbox work

Operational model

You manage requests and review results

“Set-and-forget” handling; Konfir manages the flow end-to-end

Setup effort

Konsole / CSV / API options

Typically go live in 24–48 hours after branding and comms updates


Verify - Send outbound requests

Use Verify when you need to request verified employment and/or income data from an applicant as part of your workflow.

Ways to send verifications

You can create verification requests via:

  • Konsole (UI): for teams that want to get started quickly without integration

  • CSV bulk upload: for high-volume manual operations

  • API: for an embedded experience with automation and real-time updates

Next: Create a verification (Konsole / CSV / API).


Respond - Manage inbound requests

Use Respond when your organisation wants to redirect incoming reference requests into a single, compliant process - without managing inbox traffic or manually completing reference forms.

What Respond looks like operationally

  • You share a single branded Respond URL (e.g., via HR inbox auto-replies and careers FAQs).

  • The requester completes a simple process and the applicant provides consent.

  • Konfir verifies from trusted sources and returns a report—often in minutes.

Visibility and data handling

Respond is designed to be fully outsourced. In many setups, you won’t need to view verification details because Konfir handles the verification independently—reducing your data handling burden and risk.

Next: What is Konfir Respond? and How to set up Konfir Respond.


How to choose

Choose Verify if…

  • You need to run checks as part of a screening, affordability, or onboarding workflow.

  • You want to review outcomes in Konsole or consume them in your system via API.

Choose Respond if…

  • You’re an employer/HR team receiving frequent reference requests and want to eliminate repetitive manual admin.

  • You want a single standard process for requesters and alumni/employees, with minimal internal workload.

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