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FAQs: Open Banking

Open Banking-specific FAQs: supported banks, account types, data coverage and more.

Written by Jacob

Overview

Open Banking gives Konfir access to transaction data from the bank accounts an applicant chooses to connect. Konfir reads that data to identify sources of employment and/or income, using indicators such as payee name, transaction frequency, amount and metadata.


Coverage

Konfir supports the banks that most of the UK is paid into, including every major high street brand and the main digital banks.

Account Types

Applicants can connect any supported UK bank account they have online banking access to.

Supported

Not Supported

Personal accounts

Credit card accounts

Joint accounts*

Savings-only accounts

Business accounts

Foreign (non-UK) accounts

Note: For joint accounts, the other named account holder may need to enable Open Banking access through their own login first.


Account Providers

Two things determine whether a provider is supported: whether the provider offers Open Banking access, and whether Konfir has enabled a connection to it.

Supported Account Providers

Provider

Supported?

Account Types

Lloyds

✅

Personal, Business

Barclays

✅

Personal, Business

Natwest

✅

Personal, Business

HSBC

✅

Personal, Business

Halifax

✅

Personal

Nationwide

✅

Personal

Santander

✅

Personal, Business

Monzo

✅

Personal

Bank of Scotland

✅

Personal, Business

Royal Bank of Scotland (RBS)

✅

Personal, Business

TSB

✅

Personal

first direct

✅

Personal

Starling

✅

Personal

Wise

✅

Personal

Revolut

✅

Personal

Ulster Bank

✅

Personal, Business

Danske Bank

✅

Personal

Tide

✅

Personal

Bank of Ireland

✅

Personal, Business

Unsupported Account Providers

A number of smaller or incompatible providers are not supported for connection. This is because either: They provide only credit card or savings-only accounts (whihc can't evidence the required income for verification) or have not yet made an Open Banking integration available.

Applicants who bank only with an unsupported account provider may skip the Open Banking step, and can still complete their verification through another data source.

Provider

Supported?

Reason

American Express

❌

Credit Cards only

Barclaycard

❌

Credit Cards only

Capital One

❌

Credit Cards only

MBNA

❌

Credit Cards only

Sainsbury's Bank

❌

Savings and credit cards only

Tesco Bank

❌

Savings and credit cards only

M&S Bank

❌

Savings and credit cards only

Hargreaves Lansdown

❌

Savings only

Chelsea Building Society

❌

Savings only

Yorkshire Building Society

❌

Savings only

Chase

❌

Integration Unavailable

Kroo

❌

Integration Unavailable

Zopa

❌

Integration Unavailable

Virgin Money

❌

Integration Unavailable

Monument Bank

❌

Integration Unavailable

Metro Bank

❌

Integration Unavailable

Co-operative Bank

❌

Integration Unavailable

Thinkmoney

❌

Integration Unavailable

Bank of Ireland UK

❌

Integration Unavailable

Monese

❌

Integration Unavailable

Triodos Bank

❌

Integration Unavailable

Suits Me

❌

Integration Unavailable

HyperJar

❌

Integration Unavailable

Coutts

❌

Integration Unavailable

Mettle

❌

Integration Unavailable

Zempler

❌

Integration Unavailable


Transaction history

Konfir retrieves 6 years of transaction history by default, which is the longest window most UK banks make available through Open Banking. The below providers offer a more limited transaction history window:

Provider

Available Transaction History

Bank of Ireland UK

1 year

Nationwide

15 months

Barclays

2 years

Allied Irish Bank

2 years

Santander

2 years

Danske Bank

25 months

TSB

5 years

Where a verification needs evidence from further back than the connected account provides, another enabled data source may cover the gap.


Other FAQs

Why can’t an applicant find their bank?

Either the brand isn't supported for Open Banking connections, or they're looking at an account type that can't be connected - a credit card or a savings-only account.

What happens if their bank isn't supported?

Selecting an unsupported bank moves the applicant on to the next available data source, and they can complete the verification that way.

Can applicants connect more than one account?

Yes, and they should. If income arrived in more than one account during the period being verified, every one of those accounts needs connecting for the timeline to be complete.

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